Director Revenue Cycle Operations Front End

A system-level position overseeing all front-end revenue cycle functions of the Physician Enterprise, the Director of Revenue Cycle Operations, Front End leads pre-service teams including Scheduling, Pre-Registration, Insurance Verification, Pre-Authorization/Pre-Service Financial Clearance; and Patient Access to include Registration, Financial Assistance/Community Benefits/Charity Care. The incumbent will be responsible for daily operations of all front-end revenue cycle revenue cycle activities at various locations while operating in compliance with federal and state regulations, hospital and medical group related policies. The leader is responsible for implementing revenue cycle initiatives while overseeing operations and financial performance of the team’s activities. Provides guidance and support in building one front-end revenue cycle team covering the Medical Group.

Qualifications
Bachelor’s degree required. Master’s degree in Business Administration, Healthcare Administration or relevant equivalent preferred. Five plus years of professional and management experience with at least 2 years of direct supervision in two or more areas of front-end revenue cycle functions (Scheduling, Pre-Registration, Insurance Verification, Pre-Authorization/Pre-Service Financial Clearance, Registration, Finance Assistance/Community Benefits/Charity Care) required. Previous director level experience preferred. A commitment to continuous learning shown through membership in professional organizations like NAHAM, HFMA and/or relevant industry standard certifications a plus. Experience managing performance and developing a solid team. Must have ability to handle multiple priorities and work independently. Current knowledge of HIPAA, DNV, Joint Commission standards, Legal, Compliance, and Vendor management. Demonstrates knowledge of cash controls, computer technology, Electronic Health/Medical Record systems, and other relevant third-party technology tools. Knowledge of healthcare regulatory requirements including, but not limited to, CMS, EMTALA, 501R, Price Transparency, Medicare (MSPQ), Medicaid and other government payers. Collaborative, collegial leader with strong communication skills. Customer service and results oriented. Experience managing projects preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.