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Sr. Patient Account Representative (Customer Service)

Job ID 2021-18865 Location Paterson, New Jersey Shift Regular Full-Time
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Overview

St. Joseph’s Healthcare Systemis recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Job Overview

Responsible for various activities related to the patient registration process, collection of demographic, financial and insurance information. Screens patients prior to services being rendered, collects co-pays, and renders "self-pay" patients to appropriate financial services when needed. Enters data accurately and ensures prompt service to all patients. Acts as a liaison for other ancillary departments within the hospital. Provides additional direct support to the clinical staff, by assisting in the scheduling and pre-registration of ancillary tests and various other duties.

Qualifications

Work requires a High School diploma or equivalent and three years of prior experience in medical billing required, bilingual preferred. Proficient knowledge of Microsoft Office preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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