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Data Specialist

Job ID 2019-13707 Location Paterson, New Jersey Shift Regular Full-Time



St. Joseph’s Healthis recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Job Overview

The Patient Experience Data Specialist supports all aspects of the patient experience measurement and reporting process, including data integrity, meaningful reporting, and interpretation of data. The Data Specialist is a member of the Patient Experience department who is responsible for managing multiple data bases and completing reports for internal, corporate, and other regulatory / accrediting agencies, and supports all aspects of patient experience data collection and reporting. This position requires proficiency in the use of Microsoft Office, Press Ganey, Cyracom, RL Solutions, and various internal system records. Prepares reports for various departmental meetings i.e. the Press Ganey scores, performance improvement initiatives and regulatory compliance for the hospitals' Patient Experience and complaint and grievance processes. The Data Specialist supports other patient experience initiatives and projects as needed and appropriate.


Knowledge of computer programs, data management, analysis and reporting as typically acquired through the completion of a Bachelor's degree in Computer Science or closely related field and prior experience typically equivalent to 3-5 years of relevant work experience. Ability to validate all data entry and identify any discrepancies prior to dissemination of said data. Excellent skills in MS Office tools, including Excel, Access and PowerPoint. Familiarity with survey design, methodology and data collection modes.


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